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What is the Lifetime Value of a Customer?

What is the Lifetime Value of a Customer?

Every year around Thanksgiving, my parents go Christmas tree shopping. When we lived in Ohio, we actually cut our own tree. But in Florida, where they live now, there’s no tromping through snow with an axe or tree saw, picking the best Douglas fir, etc. Now they go to...
7 Questions Your Small Business Should Ask to Focus & Track Key Performance Indicators in Your Marketing Strategy

7 Questions Your Small Business Should Ask to Focus & Track Key Performance Indicators in Your Marketing Strategy

One of the first things we discuss with our clients in developing a marketing strategy for their small business is identifying and tracking Key Performance Indicators – KPI’s. It doesn’t matter how good or slick or stylishly current your strategy is, if you have no...