FedEx Guy Throwing Computer Monitor

How to Handle Negative Reviews and Feedback

David G. Johnson Rants, Small Business Marketing 1 Comment

Recently, I was talking with a client who was reluctant to set up a profile on Google Places for his business. “What if people leave negative reviews?,” he asked. “You can’t do anything about it, can you?” A valid point. Unlike a WordPress blog or even a Facebook page, profiles in Google Places (and many other business listings locations around …

Help Boost Your Google Places Listing in Search Rankings

David G. Johnson Small Business Marketing 2 Comments

While Google Places is most important if you’re serving one or more local markets, every business should have (and use!) at least one listing on Google Places. If you don’t have yours set up yet, these instructions will help you get started. One you have your listing, however, how do you make sure it has good positioning in the search …